In most cases, the callers then install free anti-virus tools or so-called "scareware".To undermine the credibility of their offer, the callers then install remote control programs such as TeamViewer or other free online remote support solutions and connect to the victim's computer.After intimidating the victims, the callers offer "support" or (fake) service contracts to the victims.In most cases, the victims are then asked by the caller to open the Windows Event Viewer (Start -> Run -> "eventvwr").We believe that the callers do this to make their victims feel insecure about the security of their personal computer.The caller then tries to make the recipient of the call believe that error reports from the victim's computer (caused by viruses etc.) have been sent to the alleged tech company the caller claims to be working for. Microsoft or certified by Microsoft (more information can be found here: ). The caller misleads the recipient of the call by telling them that he/she is calling from a tech company such as e.g.
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